Following the provisions relative to psychological harassment under the Law for Labour Standards, many employers have adopted policies regarding the management of psychological harassment complaints.  Yet, for many workplaces, the practical implementation of harassment policies remains unclear.  It is not uncommon to hear the following questions from employees, Human Resources, supervisors and management : 

• Do all conflicts in the workplace constitute harassment? 
• What is psychological harassment?
• What is the proper way to handle harassment complaints? 

If these are some of the concerns your company is facing, Relais Expert-Conseil can offer advanced training tailored to meet your needs and answer your specific questions. 

Our Trainers' experience

Relais Expert-Conseil has put together a team of experts, psychologists and lawyers with many years of experience working for the prevention and management of harassment complaints in the workplace.  In this sector, our team works intensively: 

• to support workplaces by implementing preventive strategies to avoid harassment and discrimination at work; 
• to assist workplaces in developing and implementing internal policies for the prevention of harassment and discrimination at work; 
• to process, investigate and analyze complex complaints of harassment in the workplace lodged in virtue of the company's internal policy;
• to prepare complete investigation reports following harassment complaints;
• to propose recommendations following the conclusions of the investigation; 
• to train the different actors involved in preventing and managing harassment and discrimination at work. 

It is thanks to this involvement in various activities related to harassment in the workplace that our team has developped a solid and recognized expertise which permits us to offer a training program for the prevention of harassment at work.

Training program on the Prevention of Harassment in the Workplace

Relais Expert-Conseil offers various courses (and formats) in this area, with varying lengths; ranging from 2 hours to 3 days depending on the clientele and objectives.  The following courses are offered :

Group Training 

• Awareness training is developed for employees (unionized or non-unionized).  The emphasis is on understanding what constitutes, or not, harassment. 
• Trainig is also offered for employees with supervisory roles.  In this case, focus is placed on the identification of risk situations and the pitfalls associated with the role of supervisor. 
• Specific training is designed for supervisors, Human Resources personnel and management.  In addition to the previous topics, emphasis is placed on the legal aspects related to workplace harassment. 
• Finally, training is also available for personnel who will ensure the implementation of corporate policy on harassment prevention and complaint handling, as well as for those called upon to investigate following complaints.

Individual Awareness and/or coaching 

• Raising awareness about the prevention of harassment in the workplace and the identification of risk behaviours may also be given on an individual basis.  This individual training will be designed taking into account the clients' personal goals.

Topics

The following topics are covered during training.  According to the target audience, some of these themes will be addressed or not, depending on the objectives pursued by the participants.  Thus, the training program can be built ''à-la-carte''. 

• Background and general notions relating to harassment
• Legal issues related to harassment
• Consequences of workplace harassment for victims 
• Consequences of workplace harassment for the company 
• Review of Jurisprudence
• Statistics related to harassment in the workplace 
• Risk factors related to harassment
• Strategies for the prevention and management of harassment 
• Presentation of the company's policy (if applicable). 

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