Relais Expert-Conseil - Crisis and Post-Traumatic Interventions

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Crisis and Post-Traumatic Interventions

RELAIS-EXPERT-Conseil: Intervention de crises et post-traumatiques

In addition to managing crisis situations in the framework of the Employee Assistance Program (EAP), Relais Expert-Conseil also offers support for the management of complex emergency situations :

An employee has passed away during the weekend and you unsure how to announce it to your team...
You are concerned that some members of your team may be very upset at the news of a colleague being absent from work due to serious illness...
An accident has occured on the assembly line, the injured employee was transported by ambulance and witnesses are in shock...
You must announce to your employees the imminent closure of the factory...
An employee has reported to work intoxicated and has been physically violent toward a colleague...

To adequately face such situations, the support of an external resource can sometimes be very useful and appreciated.

In contact with the management team, Relais Expert-Conseil will :

respond quickly to questions and concerns
identify and understand the needs
inform and equip managers to understand the crisis and its stages
provide support regarding the management of the different stages of the crisis.

In such situations, Relais Expert-Conseil ensures a rapid response by skilled professionals experienced in emergency and at-risk interventions. The assistance provided to managers and employees may take the form of :

Group debriefing sessions
Individual support meetings
Information and awareness sessions concerning the problems encountered
In needed, referral toward specialized resources before the onset of post-traumatic symptoms

COMMENT J'AI RÉGLÉ LA CRISE... (Adobe format PDF, 2.16Mo)

See article on RELAIS EXPERT-CONSEIL published in "Affaires Plus" of the May 2010 edition.

Please, contact us for more information.