In the quality of training offered with Relais Expert-Conseil, we are proud to have distinguished ourselves by developing a unique expertise in the field of industrial and organizational training.

Our vast experience in different professional settings (with public and private sectors, small and large businesses, culturally diverse settings, etc.) allows us to respond effectively and creatively to the specific demands of our clients regarding training.  

• Our team of trainers is constantly preoccupied with wanting to offer training : 
  • which include the latest clinical and scientific knowledge in the psychosocial, organizational and judicial sectors;
  • whose content, regardless of the issues being discussed, is adapted to the specific needs, contexts, issues and characteristics of the workplace and its clientele. 
• As shown by our customers' comments : 
  • our instructors are highly appreciated not only for their expertise, but also for their dynamic approach and the format and teaching methods used.
  • the team has always demonstrated a high availability and flexibility (travelling within Canada, North America and Europe).

Training Subjects

In terms of the different themes offered in our training, Relais Expert-Conseil has developed a unique expertise in these four sectors :

• The prevention of harassment, discrimination and high-risk behaviours in the workplace;
• The prevention of all forms of addiction;
• Effective supervision and management; 
• The prevention and management of absenteeism from work. 

To these four specific areas, Relais Expert-Conseil has also implemented complementary training related to specific concerns affecting employees, managers and executives of companies today. 

These themes include : the prevention of conflicts in the workplace, prevention of stress and burnout, work/family balance, team building, etc.

Training Environments and Clients 

The training team at Relais Expert-Conseil currently has given tens of thousands of training hours in multiple and varied working environments; ranging from public to private sectors, companies with unionized and non-unionized personnel, companies with culturally diverse realities as well as different sized companies, from small businesses to multinationals 

Providing training in so many diverse contexts has given us the opportunity to develop an expertise for different types of clienteles : 

• Unionized and non-unionized workers 
• Supervisors
• Members of Human Resources 
• Executives and senior staff

Modalities and Types of Training

Our trainers can offer seminars and training in various formats : large group training (20 or more participants); sub-group training (5 to 20 participants); individual coaching; awareness and information (conferences, information kiosks).

Using different presentation and educative modalities also reflects our ongoing concern to present our clients with a vivid and dynamic learning setting.  Thus, trainings include the use of interactive and animated power-point presentations (with drawings, photos and animation), videos and practical sub-group exercises (role-playing, debates, etc.).  We also offer adapted training with computer support - see our ''E-Learning'' section (interactive training). 

It is important to emphasize that Relais Expert-Conseil has developed various educational materials that are distributed to the participants during training (i.e. binders including all overheads presented as well as several appendices that include relevant articles and a comprehensive list of references).