Tension and conflicts between colleagues are situations that can jeopardize a pleasant work environment and having a considerable impact on the emotional health of your employees.  It is therefore important to be able to identify and defuse such situations before they escalate.  In fact, unresolved work conflicts constitute a significant risk factor with regards to the development of harassment situations at work.

In addition to offering training in the management and prevention of work conflicts, Relais Expert-Conseil has also developed an expertise in the assessment of such situations.

As a manager or member of Human Resources, you may, sooner or later, be confronted with such questions as: 

• How do I understand how an employee finds himself in constant conflict with his colleagues or supervisors, and how do I overcome a conflict that has prevailed for months between two employees? 
• How do I improve work relations between my teams, where an atmosphere of rivalry and tension prevails and keeps getting stronger? 
• How do I decrease the general climate of conflict in my business and avoid an escalating conflict? 

Thus, depending on the issues your company struggles with, our evaluations in this field can be made: 

• An individual (assessment/specific expertise) 
• A team working together (evaluation of team climate) 
• Within the workpalce as a whole (questionnaires/psychosocial surveys) 

When requested, our evaluation report will present various preventive strategies for the management of conflicts in the workplace, as well as guidelines and follow-up plans for managers.  Following the assessment, our expert will submit a written report that is: 

• clear and comprehensive;
• supported by rigourous data;
• delivered in a timely manner.